An overview of what our institution is about.
We are a multiservice agency responsible for the protection of children and youth; the delivery of developmental services for children, youth and adults; and the facilitation of programs and services to help strengthen families and support their learning, growth and relationships with their children.
French Language Services
Family and Children’s Services of Renfrew County actively offers services in the French language. We know that supporting our Francophone population in their own language means we can foster a better understanding of the information we share and provide a higher quality of care and services. When you call us or visit any of our locations, we will always offer you service in French. This may include connecting you with one of our French-speaking staff.
FCSRC is committed to supporting the full inclusion of individuals living with disabilities, and we are committed to always providing service in a way that preserves dignity and autonomy. To learn more about this commitment, please review our policy below, and our Multi-year FCSRC-AODA Plan.
An overview of FCSRC’s Commitment to Accountability and Transparency.
Your Feedback Matters
We would appreciate you taking the time to complete an online survey to let us know what we did well and what we could have done better. This survey is completely confidential and your feedback will be used to help us improve our services to children, adults and families in Renfrew County.
Privacy & Confidentiality
As of January 1, 2020, if you or your family have received services, help or support from Family and Children’s Services of Renfrew County or any Children’s Aid Society, group home, or other child and family service provider in Ontario, you have the right to see and obtain information about your records.